Xbox 360 Live Leader Board FAQ

How it works?

All the leader boards here at MyGEN pull data from your gamergard via special access MyGEN has to the Xbox Live data, it also pulls data on a members recent played games. It then stores the data on our servers to use in the leader boards you see here. To do this you need to be a member of MyGEN and have your gamertag entered in your profile.

All my games aren't showing why not?

To make sure your games are showing below you need to have had that game as one of your recent 16 played games. The data we pull from Xbox only supplies us with the latest 16 games, simply throw that game in for a minute and jump online. Once you do this your guaranteed we will pick up the data at next view of your gamertag and update your games list.

I don't want my recent games displayed how can I just be included in the overall rankings?

By accessing your gamertag privacy settings on your console you can choose to disable certain settings. This can be achieved by going into your gamertag, selecting edit profile and then selecting privacy settings. Changing your status of Played Games you can choose to have it shown to everyone, friends only and blocked. To show your stats here on MyGEN you need to have it set to everyone.

How often is the data at MyGEN updated?

It is updated once every twenty four hours automatically, it can also be updated manually by simply viewing an individual's gamertag here. A gamertag can be updated all the time but a gamertag won't appear in any leader boards or be pulled automatically unless that user has visited MyGEN in the last 25 days and has logged in. This saves processing on our own servers as well as Xbox's servers from unwanted gamertags who simply don't visit. This also keeps the leader boards up to date with active users data.

How do I add my gamertag?

Register with MyGEN and when you have signed up simply visit the reigister your gamertag page above or by clicking here. Our system validates your gamertag by getting you to update your motto with a special code. All in all it takes roughly 15-30 minutes to complete.Type it as you did on Xbox Live. The quickest way then to get it into our leaderboards is to visit the individual gamertag page here and look up your gamertag.

How do I update my Gamertag information?

This is done daily automatically as long as you have visited in the last 25 days. You can also update it at any time by viewing your own gamertag here.

If I'm first to finish a particular Xbox Live title how do I make sure it's recorded against my name?

Again update your gamertag by visiting the individual gamertag page. The title will update if all achievements have been unlocked. If this is the case it records your last played date as the finished date. If you finish a game make sure you don't play it again until your GT is updated otherwise the finish date will be incorrect. This will be used for future exciting competitions and will be good to know.

I went to the individual page and my gamertag data hasn't updated. Why?

Be mindful during peak periods Xbox is under heavy load, the data we pull is then delayed up to 30-45 mins to handle the load in these cases. Most of the time you should find it ok, if not let us know. In most cases it will be real time.

So what fields need to be filled out? What's the criteria again?

To be included in the leader boards or have your gamertag information on MyGEN you need to follow these rules.

- Be connected to the Xbox 360 Live service and have either a Xbox.com, Live silver or Live Gold account..
- Must have logged into MyGEN in the last 25 days.
- Must have your gamertag entered in your profile.
- You must have your country and state selected in your profile.
- If you want game information you must have it enabled in your privacy settings on your Xbox 360 console.

When I view my Friends List I'm redirected.

You need to be logged into your passport account to be able to view this, failing so you will be directed to Xbox.com.